Case study: School district works to give employees a supportive health care experience (2024)

[UPBEAT MUSIC PLAYING IN THE BACKGROUND]

[Text On Screen – Building healthier workplaces together]

[VIDEO OF SCENES FROM SCHOOL, STUDENTS TAKING AN EXAM, A SCHOOLBUS ARRIVING AT THE SCHOOL BUILDING, TEACHERS IN THE CLASSROOM, CHILDREN ARRIVING TO SCHOOL]

[LOGO: UNITEDHEALTHCARE]

[Text On Screen – Organization: Minneapolis Public Schools, Location: Minneapolis, MN, Industry: K-12 Education, Number of employees: 6,300]

[SOFTER MUSIC PLAYING IN THE BACKGROUND]

[VIDEO OF AN AERIAL VIEW OF MPS BUILDING WITH MINNEAPOLIS SKYLINE BEHIND IT]

[PETER RONZA SPEAKING ON SCREEN]

[Text On Screen – Peter Ronza, Director of Total Compensation Minneapolis Public Schools]

PETER RONZA: People are sometimes shocked at what goes into running this. The school district currently deploys around 6,300 benefits eligible employees. Roughly 50 percent are what we would call front serving. They're in the schools, they're providing the education. And roughly 50 percent are providing those support functions.

[VIDEO OF A TEACHER IN A CLASSROOM, TRANSITIONING TO SUPPORT STAFF TALKING IN THE OFFICE]

Our demographics are expansive. So we want to make sure that our program is second to none so that when those employees need their health care, they have it.

[VIDEO OF IBRAHIMA DIOP WORKING IN HIS OFFICE]

[IBRAHIMA DIOP SPEAKING ON SCREEN]

[Text On Screen – Ibrahima Diop, Chief of Finance and Operations, Minneapolis Public Schools]

IBRAHIMA DIOP: It's about balancing between the well-being of our staff and cost. And it's much easier to keep doing what you've always done.

[VIDEO OF IBRAHIMA DIOP TALKING TO MPS STAFF]

When we felt that we needed to make a change, what company is giving us the best value?

[VIDEO OF SCENES FROM A SCHOOL, SCHOOL BUS, STUDENTS ARRIVING, TEACHERS IN THE CLASSROOM]

I am proud to say that we were able to switch to UnitedHealthcare because we can provide what we want to provide to our staff, our community, and attract great candidates for the vacancies that we have.

PETER RONZA VOICEOVER: What has been incredibly impressive is the dedicated staff that has been given to us.

[VIDEO OF JAMES BENNETT TALKING TO A COLLEAGUE]

[JAMES BENNETT SPEAKING ON SCREEN]

[Text On Screen – James Bennett, Dedicated Service Account Manager, UnitedHealthcare]

JAMES BENNETT: My role is to work through issues with the employees, answering questions, assisting employees with anything from claims, to eligibility, to coverage. You really have to really like what you're doing and you have to really care about the individuals that you are providing services for.

[VIDEO OF PETER RONZA AND JAMES BENNETT CHATTING, TRANSITIONING TO PETER RONZA CHATTING WITH COURTNEY AYERS]

PETER RONZA: We're very grateful for James. His knowledge and accessibility to the resources of UnitedHealthcare not only help us, as administrators, when we may have an issue or a question, they help our employees greatly.

[COURTNEY AYERS SPEAKING ON SCREEN]

[Text On Screen – Courtney Ayers, Wellness Coordinator, Minneapolis Public Schools]

COURTNEY AYERS: UnitedHealthcare is super helpful when trying to send out communications because they can see the data of our claims and what our employees are going in for and using their health plan for.

[VIDEO OF COURTNEY AYERS WORKING AT HER COMPUTER, TRANSITIONING TO A PHOTOGRAPHS OF HER FAMILY AND BABY]

We recently just had our first child, and I was very grateful to have access to our UnitedHealthcare benefits. It was so helpful to be able to have a large network, being able to just use their apps, having access to our on-site account manager, to have that relationship.

[VIDEO OF COURTNEY AYERS WORKING AT HER COMPUTER]

When you have access to quality healthcare, that makes you feel like your employer cares about you. You're not just an employee. You are a mom, you have a family. It’s just awesome.

[VIDEO OF A TEACHER IN A CLASSROOM]

TEACHER SPEAKING TO HER STUDENTS: The trick I use is you put your finger on the angle, don't touch a side, wherever your finger ends up, that's your opposite side.

[VIDEO OF SCENES FROM A SCHOOL, INCLUDING A STUDENT COMPLETING A LESSON, TEACHERS IN THE CLASSROOM]

PETER RONZA: Since bringing on UnitedHealthcare, it has enabled our employees to make important healthcare decisions, without complexity, and they can concentrate on then doing their job of providing an education to our students.

TEACHER SPEAKING TO A STUDENT: Oh, Jaleya, way too kind.

[VIDEO OF AN AERIAL VIEW OF MSP BUILDING WITH MINNEAPOLIS SKYLINE BEHIND IT]

[LOGO: UNITED HEALTHCARE, THERE FOR WHAT MATTERS™]

[Text On Screen – Uhc.om/employer. This case study is true. Results will vary based on client specific demographics and plan design. All trademarks are the property of their respective owners. Administrative services provided by UnitedHealthcare Company in NJ, and UnitedHealthcare Insurance Company of New York in NY. ©2024 United HealthCare Services, Inc. All Rights Reserved. EI#########]

[END MUSIC]

Case study: School district works to give employees a supportive health care experience (2024)

FAQs

What are health services provided by school health workers to protect appraise and promote the health of students? ›

Depending on the SBHC, school-based services may include: comprehensive physical examinations, immunizations, diagnosis and treatment of illnesses and injuries, mental health counseling, dental services, and more.

What are three services offered by school health services? ›

School health services staff can help all students with preventive care such as flu shots and vision and hearing screening, as well as acute and emergency care.

What are three ways case studies help students work together to solve a problem? ›

⦁ What are the three ways case studies help students work together to solve a problem? Determine pertinent information. Identify the problem and its parameters. Identify possible solutions.

Why is support staff important in schools? ›

Improved school climate: Support staff members can play an important role in creating a positive and welcoming school climate. They can do this by building relationships with students, staff, and parents, and by promoting diversity and inclusion.

How can schools promote health? ›

Schools play a critical role in supporting children and adolescents in eating healthy and getting regular physical activity. Schools can provide learning opportunities to reinforce these healthy behaviors by implementing wellness policies and practices and using an effective health education curriculum.

What are the public health prevention practices in the school setting? ›

Utilize infection prevention and control methods.

Encourage frequent hand washing to prevent the spread of germs and viruses. Clean, sanitize, and disinfect surfaces. Teach children to cough and sneeze in their elbows or in to a tissue.

Why are health services important in schools? ›

Student health problems are one of the leading causes of absenteeism and, as a result, can have a significant impact on academic achievement. For example, children with oral health problems and children with asthma are over three times more likely to miss school than their peers.

What are the 4 major services in healthcare? ›

The healthcare system offers four broad types of services: health promotion, disease prevention, diagnosis and treatment, and rehabilitation. Health promotion services help clients reduce the risk of illness, maintain optimal function, and follow healthy lifestyles.

What are the three services offered by school health services quizlet? ›

Identify three (3) services offered by school health services. Emergency care, perform test to check for health conditions, promote health education.

What is an example of a case study method in education? ›

Case Studies are also used for students to engage with their own independent learning and research. For example, in History lessons, if a teacher asked their students to learn more about a famous individual (such as a King or Queen), they would be conducting their very own Case Study research.

Why are case studies important in school? ›

Summary. Case studies provide students with scenarios in which they can begin to think about their understanding and solutions to problems found in real-world situations. When carefully planned, case studies will challenge students' critical thinking and problem solving skills in a safe and open learning environment.

How to write a case study for education? ›

Guidelines for Writing a Case Study Analysis
  1. Read and examine the case thoroughly. Take notes, highlight relevant facts, and underline key problems.
  2. Focus your analysis. Identify key issues. ...
  3. Detect solutions. Review: course readings, discussions, outside research, and your experience.
  4. Select solution[s]

What is an example of support staff? ›

Support personnel include, for example, secretaries and administrative assistants, human resources assistants, drivers, security officers and ushers.

Why is supportive team important? ›

Research shows that collaborative problem-solving leads to better outcomes. People are more likely to take calculated risks that lead to innovation if they have the support of a team behind them. Working in a team encourages personal growth, increases job satisfaction, and reduces stress.

What are support staff responsibilities? ›

Support Staff Responsibilities

Administrative Assistance: Provide administrative support to various departments by handling tasks such as data entry, document preparation, scheduling meetings, and managing office supplies. Front Desk Operations: Serve as the first point of contact for visitors, clients, and employees.

What are the 8 components of a coordinated school health program? ›

Coordinated school health addresses eight different aspects of health: health education, physical education, health services, nutrition services, psychological and counseling services, healthy school environment, health promotion for staff, and parent and community involvement.

What organization to protect and promote the health of youth by supporting coordinated school health programs as a foundation for school success? ›

The American College Health Association has subgroups referred to as special interest groups (SIGs). The organization whose mission is to protect and promote the health of youth by supporting coordinated school health programs as a foundation for school success is American Public Health Association.

What are health promotion programs designed to help? ›

A 'Health Promotion Program' is a comprehensive school-based initiative aimed at encouraging students to adopt healthy behaviors and reducing unhealthy behaviors. These programs have been shown to be more effective than simple health education in improving student health.

What is the purpose of CDC school health guidelines to promote healthy eating and physical activity? ›

These guidelines are intended to help schools develop, start, and evaluate healthy eating and physical activity policies and practices for students in kindergarten through 12th grade.

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